March 26, 2026
Keep Your Enrollment Pipeline Clean as Your School Grows
Growing music and dance schools depend on accurate prospect data to make smart enrollment decisions. An update to the Opus1 Register Client flow ensures that when staff register a student and parent together, prospect status is assigned only to the student, so your pipeline, campaigns, and conversion reports reflect reality.
What’s New:
- Accurate prospect status assignment in Register Client: Account managers (parents) created alongside a dependent (student) in Register Client no longer receive the default prospect status automatically. Only the student is tagged as a prospect, keeping your prospects board uncluttered, your marketing lists accurate, and your conversion data reliable.
- Accurate prospect status assignment in Register Client: Account managers (parents) created alongside a dependent (student) in Register Client no longer receive the default prospect status automatically. Only the student is tagged as a prospect, keeping your prospects board uncluttered, your marketing lists accurate, and your conversion data reliable.
March 19, 2026
From One Template to a Full Term of Group Classes, Instantly
Growing music and dance schools need to move fast. Batch Duplicate Sessions makes it easier than ever to expand your group class catalog without adding hours of back-office work. Create a template once, duplicate it across your entire schedule, and open enrollment sooner.
What’s New:
- One-click batch creation: Duplicate multiple Session services at once from a single template instead of building each one from scratch
- Smart find-and-replace across key fields: Key details update automatically across every session you create, keeping everything accurate without manual review
- Faster class catalog setup: Build out an entire term’s worth of group classes in a fraction of the time it used to take
- One-click batch creation: Duplicate multiple Session services at once from a single template instead of building each one from scratch
- Smart find-and-replace across key fields: Key details update automatically across every session you create, keeping everything accurate without manual review
- Faster class catalog setup: Build out an entire term’s worth of group classes in a fraction of the time it used to take
March 19, 2026
Export “Lost Reason” Prospect Data to Uncover Enrollment Trends
Understanding why prospects don’t enroll is just as important as celebrating the ones who do. The Detailed CSV export from the Prospect Conversions page now includes the Lost Reason field, giving you the flexibility to analyze patterns in your own tools, refine your enrollment process, and win back more leads over time.
What’s New:
- Lost Reason field added to CSV export: The Detailed CSV from your Prospect Conversions page now captures why prospects were marked as lost, so you can analyze drop-off patterns and act on them
- Smarter enrollment reporting: Pair Lost Reason data with your conversion metrics for a fuller picture of your prospect pipeline and where to focus your follow-up efforts
Available with Opus1 Plus. Contact your Customer Success Manager to learn more about upgrading.
- Lost Reason field added to CSV export: The Detailed CSV from your Prospect Conversions page now captures why prospects were marked as lost, so you can analyze drop-off patterns and act on them
- Smarter enrollment reporting: Pair Lost Reason data with your conversion metrics for a fuller picture of your prospect pipeline and where to focus your follow-up efforts
Available with Opus1 Plus. Contact your Customer Success Manager to learn more about upgrading.
March 19, 2026
More Flexible Staff Comment Permissions
Internal comments help teachers and admins stay aligned on student progress and important details. A highly requested feature, schools can now enable Limited Staff users to view and add Staff Comments when needed, making collaboration easier while keeping broader permission controls in place.
What’s New:
- New toggle for Limited Staff comment access: Enable Limited Staff users to view and post Staff Comments on their own clients, giving teachers the context they need to do their best work
- Admin-controlled visibility: Grant comment access independently of other permission levels, so you stay in control of what each staff member can see and do across the platform
- New toggle for Limited Staff comment access: Enable Limited Staff users to view and post Staff Comments on their own clients, giving teachers the context they need to do their best work
- Admin-controlled visibility: Grant comment access independently of other permission levels, so you stay in control of what each staff member can see and do across the platform
March 19, 2026
Payroll Your Way: Control How Cancellations Are Calculated
Every school has its own policies around cancellations and teacher compensation. Opus1’s new Advanced Payroll setting gives you precise control over a nuanced scenario: when a client cancels and doesn’t receive a service credit because they’ve already reached their credit limit, you can now decide whether that event counts toward teacher payroll or not.
What’s New:
- New cancellation payroll setting: Control whether cancelled events are included in payroll calculations when a client has hit their credit limit and no service credit was issued
- Payroll policies that match your school’s rules: Configure this setting to reflect how your school handles teacher compensation so payroll stays accurate and consistent without manual adjustments
Available with Advanced Payroll Settings. Contact your Customer Success Manager to learn more about getting enabled.
- New cancellation payroll setting: Control whether cancelled events are included in payroll calculations when a client has hit their credit limit and no service credit was issued
- Payroll policies that match your school’s rules: Configure this setting to reflect how your school handles teacher compensation so payroll stays accurate and consistent without manual adjustments
Available with Advanced Payroll Settings. Contact your Customer Success Manager to learn more about getting enabled.
March 19, 2026
Managing Teacher Time-Off Just Got a Little Smoother
The small things add up. The Time-Off page now surfaces the most recent requests first, so your admin team spends less time scrolling and more time keeping your school running.
What’s New:
- Newest requests shown first by default: The Time-Off page now sorts by most recent, putting the requests that need your attention right at the top
- Newest requests shown first by default: The Time-Off page now sorts by most recent, putting the requests that need your attention right at the top
March 12, 2026
Smarter Reporting for Growing Schools
We’ve introduced major improvements to reporting in Opus1 to help performing arts school owners better understand their business and make more confident growth decisions. With customizable dashboards, deeper performance insights, and clearer retention analytics, these updates make it easier to see what is driving growth across your school.
What’s New:
- Customizable My Key Metrics dashboard so you can highlight the metrics that matter most to your school
- New trend lines and comparison views to quickly compare performance across time periods such as last month or last year
- Expanded report breakdowns by duration, location, service type, and service tags to better analyze programs and capacity
- New teacher retention reporting with average client lifetime calculations to better understand student retention and long-term value
- Enhanced room utilization insights to help identify capacity, optimize schedules, and guide hiring or marketing decisions
- Customizable My Key Metrics dashboard so you can highlight the metrics that matter most to your school
- New trend lines and comparison views to quickly compare performance across time periods such as last month or last year
- Expanded report breakdowns by duration, location, service type, and service tags to better analyze programs and capacity
- New teacher retention reporting with average client lifetime calculations to better understand student retention and long-term value
- Enhanced room utilization insights to help identify capacity, optimize schedules, and guide hiring or marketing decisions
March 10, 2026
Improved Payment Setup for Growing, Multi-Entity Schools
Schools operating multiple entities can now manage customer records at the platform level when using Opus1 Payments. This update enables proper support for multi-entity schools using Opus1 Payments and removes a previous limitation that prevented these organizations from using the feature.
With Opus1 Payments, schools benefit from competitive rates, instant payouts, unified support, and eligibility for upcoming features like Batched Transactions.
What’s New:
- Support for schools with multiple merchant IDs on Opus1 Payments
- Customer records can now be managed at the platform-level for multi-entity schools
- Support for schools with multiple merchant IDs on Opus1 Payments
- Customer records can now be managed at the platform-level for multi-entity schools
March 9, 2026
Campaign Emails That Families Can Reply To
Email campaigns are one of the most important ways schools stay connected with families. Campaign emails will now send from your validated domain instead of a noreply@ address when available, allowing parents to reply directly and improving overall deliverability.
What’s New:
- Campaign emails now send from your validated domain instead of a noreply@ address (when available)
- Families can reply directly to campaign emails
- Improved email deliverability and inbox placement
- Campaign emails now send from your validated domain instead of a noreply@ address (when available)
- Families can reply directly to campaign emails
- Improved email deliverability and inbox placement
March 8, 2026
Clearer Session Management Options for Your Team
We’ve updated the wording administrators see when managing session enrollments to make options like canceling, transferring, and unenrolling easier to understand. This helps your team make changes with confidence and reduces confusion during enrollment adjustments.
What’s New:
- Updated admin-facing text for Cancel, Transfer, and Unenroll actions for sessions
- Clearer explanations of how each session management option works
- Improved wording across the admin interface where enrollment changes are made
- Updated admin-facing text for Cancel, Transfer, and Unenroll actions for sessions
- Clearer explanations of how each session management option works
- Improved wording across the admin interface where enrollment changes are made
Product Updatesbhuizinga2026-03-12T19:33:35+00:00
