Melody Magic Music Studio

Describe how Opus1 has helped you better manage and grow your school?

Katherine Knight: Using Opus1 has really helped me to grow and to manage my studio. I love that all of my clients’ information is in one place for our group classes, for our lessons, and it makes it very easy to communicate with the families, be in touch with them right from one platform. We can click on their phone number to text them without having to type in a phone number. We can click on their email to send them an email. We can pull up their account while we’re on the phone with them, see everything that has been going on, and really show that we are in the know about their students enrollments, their payments, and everything else. Another thing that I really like about Opus are the reports. I have definitely enjoyed using the conversion and their retention reports, and these are reports that I haven’t found in other programs to be completely accurate. I can pull up a conversion report, look at who is signing up for a trial and did they actually enroll? And I could also look at individual teachers who’s having the best conversion rate and what are they doing to get that there? Who has the best retention rate and then use them. To get their ideas and talk to our other teachers about what ideas they can implement to make that happen, and I couldn’t do all of that if I didn’t have the really easy to pull reports, and that is something that has really made a big difference in my studio to help hone in on where do we need to work, what is working, what do we need to change.

What would you tell someone who is thinking about trying Opus1?

Katherine Knight: It was a bit overwhelming when I was trying to figure out if I wanted to switch to Opus1 for my management system. Uh, and it really wasn’t until I was all the way in it that I realized just how many features there are. And the best way to really figure that out is to utilize all of their help, all of their videos. Uh, all the meetings that you can schedule and find out everything that Opus can do because it’s, it’s way beyond what I thought it was going to be. I knew it was going to be good. I knew it was going to solve some of my problems that I had with previous systems using two systems at once. So I knew having one system was going to be, uh, a big change and a big help. But I didn’t realize just all of the intricacies that are gonna help be able to tag certain clients that you want to send out follow up email and all the customization that can be done. And additionally, all of the support and help that you get from Opus1, they are so ready to help you make themselves available, follow up with you, and I’ve never had any other system provide that much support.

What did you use before Opus1 and what’s better about Opus1?

Katherine Knight: I have used several different enrollment systems throughout the years in the 22 years that I’ve run a music studio. Some of them were Mind Body, MyMusicStaff, My Virtuoso, uh, that’s just to name a few. I’ve used quite a few trying to find the right fit. The thing that I really like about Opus1 is that it handles group classes as well as private lessons, as well as events like recitals and camps and one-off events. With ease, all in one system. I have been in situations where I’ve used two different systems at the same time, one for private lessons, one for group classes, and that was just a lot to maintain to have my client list doubled, to have all their credit card information in two different places or running their credit card information in one system, but their enrollments in the other. It’s been all very, very complicated. So, Opus1 takes that complication out. It handles everything with ease, and you can customize the way you have everything set up, so your makeups can be done one way for your private lessons. Your makeups can be done another way for the group classes. You can, the, the ways to set things up is endless, so you can make it tailored exactly right for your studio, which is a huge plus in my mind.