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4131 El Camino Real #103,
Palo Alto, California 94043

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Head Office
Avada Recruitment Agency
101 Main Street, Queens, New York,
United States - 11435

Frequently Asked Questions

Can I easily migrate from my current software?2025-07-21T19:50:33+00:00

Absolutely. We have helped countless schools migrate from Pike13, MindBody Online, PerfectMind, TeacherZone, Wellness Living, My Music Staff and others. We can help you migrate all your client data and credit card information securely.

You can set up your account on your own with the help of our Customer Success experts (free), or have our team setup everything for you end-to-end and train your staff (paid).

I am not a performing arts school. Can I still use Opus1.io?2025-07-21T19:50:38+00:00

Absolutely. Although opus1.io was designed with performing arts schools pain points in mind, it can be used by any appointment/class based personal service business (Kids after school activities, languages, wellness, tutoring, etc.).

What is included in premium support?2025-07-21T19:50:43+00:00

With premium support our team will prioritize your support requests and questions; Including during weekends and holidays, and will jump on a call if needed.

How will Opus1.io help me scale?2025-07-21T19:50:17+00:00

The only way to scale a music school (or any personal service business) is to automate repetitive tasks and empower clients to schedule / reschedule at their own convenience online.

Customers have come to expect being able to easily book online, reschedule online and pay their invoices on their own from their desktop or mobile devices.

How does Online Payment Work?2025-07-21T19:50:22+00:00

We offer payment processing for many countries through Stripe, and other payment processors such as Clover Connect / Fiserv (US / Canada Only) If you already use Stripe, you can connect your opus1.io account to it in just a few clicks and start processing payments right away through opus1.io. Whether you use Stripe or any of our payment processors we can help you migrate your existing credit card data securely. If you already process a large monthly transaction volume and have a good rate from another processor, we guarantee we will provide competitive processing rates.

More details about Stripe

What is Feature prioritization?2025-07-21T19:50:28+00:00

Need a new feature, something we don’t support yet? Maybe something that will save you and your staff countless hours. Let us know and we will prioritize implementing your requests (if applicable).

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